Playlist for Life app - frequently asked questions

We hope you enjoy the Playlist for Life app. We have designed the app to be as accessible and simple as possible but if you have any questions about it, we're here to help.

Please see below for a list of the most common queries people have about the app. We will be adding to these as more common questions come in.

If you have any specific questions, please get in touch using our contact form


What is the Playlist for Life app?
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It is a fun, easy-to-use service that runs on a mobile phone or tablet. The app:
  • guides you to music that holds special memories for you;
  • makes it easy to create your own Playlist for Life;
  • allows you to create mini-playlists associated with your memories, moods, or activities;
  • allows you to listen to your playlists whenever and wherever you want.

What will I need to be able to use the app?
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You will need:
  • an iPhone or iPad connected to the internet;
  • an internet connection, either via your phone provider or via wi-fi / broadband.
  • a Spotify premium account, available here: www.spotify.com/uk/premium/

How much will the app cost? 
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The Playlist For Life app will be free to download. You will need a Spotify Premium account in order to use the app. A premium account with Spotify currently costs £9.99 per month but Spotify regularly offer a free trial for a month so you can see if you like it. More information here: www.spotify.com/uk/premium/
Will my favourite songs be available on the app?
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The app uses the Spotify music service as its music provider. Spotify has over 30 million songs in its database so, while we can’t give you a cast-iron guarantee about a particular song, the chances are high that your special songs will be available.
Will I need training to use the app?
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We want Playlist For Life to be an enjoyable process whether it's done through an app or by using pen, paper and CDs. So we are designing the Playlist For Life app to be as simple, fun and engaging as possible for people with dementia and their loved ones and carers. The app itself will guide you through the process of finding music and creating playlists. And we will be providing guides and videos on this website that will offer more support.
Where can I get hold of the app?
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The app is available exclusively on Apple’s app store. Please simply search for Playlist for Life on your iPhone or iPad or click on the AppStore link on our main app page