Help Point feedback

Thank you for being a Playlist for Life Help Point. We hope our materials and training have been useful to you over the past few months. Please take a few moments to fill in the questions below. You don't have to answer every question but any feedback or suggestions you can give us will help us to improve our services.

How many people with dementia or carers have you reached with our playlist resources, i.e. our getting-started leaflets or conversation starters? (A guesstimate is fine!)

How many playlists have you or your service users made since you became a Help Point? (Again, a guesstimate is fine!)

What did you think of the playlist materials we sent you?

What did you think of our Help Point webinar sessions? If you haven't attended one, please could you tell us why? We try to make our sessions useful and accessible to everyone so we'd like to hear how we can make them better for you.

Do you have any successes you would like to share with us? E.g. success stories of service users who have benefited from a playlist? Positive reactions to music? Interesting playlists or musical memories? Fun activity sessions you have run?

Is there anything else we could do to support you? E.g. new materials or services.

Thank you for taking the time to provide this information.

Cookie	Duration	Description
__stripe_mid	1 year	We use Stripe to provide payment services on our website to allow us to take donations and accept payment for some services. If you navigate to a page on our website that allows donations then this cookie will be set to allow payments to be taken and to provide fraud protection.
__stripe_sid	30 minutes	We use Stripe to provide payment services on our website to allow us to take donations and accept payment for some services. If you navigate to a page on our website that allows donations then this cookie will be set to allow payments to be taken and to provide fraud protection.
AWSALBTG	7 days	This is a cookie used by AWS, which hosts our website, to provide load-balancing functions. Load balancing refers to the practice of monitoring the volume of requests that come in and pulling in more computing power when needed. This ensures the website doesn't slow down when lots of people are viewing.
AWSALBTGCORS	7 days	This is a cookie used by AWS, which hosts our website, to provide load-balancing functions. Load balancing refers to the practice of monitoring the volume of requests that come in and pulling in more computing power when needed. This ensures the website doesn't slow down when lots of people are viewing.
CONSENT	2 years	We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. The CONSENT cookie is set by YouTube before you click on a video. If you click on a video player on our site YouTube may set additional cookies on your computer. But YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. Read more at YouTube’s embedding videos information page.
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
device_id	2 years	We use a system called Acuity to allow you to book a phone call with our Helpline volunteers. Acuity uses this cookie to allow you to do that and to identify any bookings you make.
elementor	never	We use a system called Elementor to design the pages on our website. This cookie is used by Elementor to show you webpages.
loglevel	never	We use Spotify to allow you to play music from our website. These cookies are set by Spotify to provide that music. If you have a Spotify account and are logged into that account these cookies allow you to listen to full-length tracks rather than just short snippets of songs.
PHPSESSID	session	Our website is powered by a system called Wordpress that uses a programming language called PHP to operate. This cookie is used to store a unique PHP session ID for the purpose of allowing you to view our website. The cookie is deleted when all the browser windows are closed.
sp_landing	1 day	We use Spotify to allow you to play music from our website. This cookie is set by Spotify to provide that music. If you have a Spotify account and are logged into that account this cookie allow you to listen to full-length tracks rather than just short snippets of songs.
sp_t	1 year	We use Spotify to allow you to play music from our website. This cookie is set by Spotify to provide that music. If you have a Spotify account and are logged into that account this cookie allow you to listen to full-length tracks rather than just short snippets of songs.
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
VISITOR_INFO1_LIVE	5 months 27 days	We use YouTube to allow us to play you videos on our website. We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. The CONSENT cookie is set by YouTube before you click on a video. If you click on a video player on our site YouTube may set additional cookies on your computer. But YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. Read more at YouTube’s embedding videos information page.
vuid	2 years	We use Vimeo to allow us to play you videos on our website. This cookie is set by Vimeo to allow our films to be shown.
wordpress_logged_in_[]	2 weeks	If you have an account on our website and you log into that account then this cookie will be set. It allows us to identify that you are logged in and to give you access to member-only pages.
wordpress_sec_[]	2 weeks	If you have an account on our website and you log into that account then this cookie will be set. It allows us to identify that you are logged in and to give you access to member-only pages.
YSC	session	We use YouTube to allow us to play you videos on our website. We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. The CONSENT cookie is set by YouTube before you click on a video. If you click on a video player on our site YouTube may set additional cookies on your computer. But YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. Read more at YouTube’s embedding videos information page.
yt-remote-connected-devices	never	We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. The CONSENT cookie is set by YouTube before you click on a video. If you click on a video player on our site YouTube may set additional cookies on your computer. But YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. Read more at YouTube’s embedding videos information page.
yt-remote-device-id	never	We use YouTube to allow us to play you videos on our website. We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. The CONSENT cookie is set by YouTube before you click on a video. If you click on a video player on our site YouTube may set additional cookies on your computer. But YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. Read more at YouTube’s embedding videos information page.

Cookie	Duration	Description
_ga	2 years	This is a cookie set by Google Analytics. It and the other Google Analytics cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited.
_gat_gtag_UA_92778477_1	1 minute	This is a cookie set by Google Analytics. It and the other Google Analytics cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited.
_gid	1 day	This is a cookie set by Google Analytics. It and the other Google Analytics cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited.

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Playlist for Life, Suite 419, The Pentagon Centre, 36 Washington Street, Glasgow G3 8AZ
© 2019 Playlist For Life. All rights reserved. Registered charity: SC044072

Languages

Playlist for Life, Suite 419, The Pentagon Centre, 36 Washington Street, Glasgow G3 8AZ© 2019 Playlist For Life. All rights reserved. Registered charity: SC044072

Playlist for Life, Suite 419, The Pentagon Centre, 36 Washington Street, Glasgow G3 8AZ
© 2019 Playlist For Life. All rights reserved. Registered charity: SC044072